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SupportCandy Satisfaction Survey Addon
Elevate Your Support Strategy with Actionable Insights Understanding how your customers truly feel is the cornerstone of exceptional service. The SupportCandy Satisfaction Survey Addon seamlessly integrates into your Wor...
Licensed & Distributed under GNU GPL
Completely authentic, open-source, and fully compliant with the GNU General Public License (GPL). We guarantee legal redistribution rights, aligning with the same foundational license governing the WordPress ecosystem.
Pristine Source Files
Directly retrieved from official developer distributions without any modifications. Our releases are 100% pristine, meaning absolutely no nulled code, hidden backdoors, or injected tracking scripts.
GNU License Obligations
We strictly follow the open-source mandate. All licensing attributions remain intact, and we fully honor your rights to study, modify, and redistribute the software as permitted by GPL.
Autonomous Platform
BanglaDock operates as an independent resource repository. We are not associated with, endorsed by, or affiliated with the original software authors or trademark holders. All brand trademarks remain the property of their respective owners.
Verify Open-Source File Safety
WordPress plugins, themes, and core systems are released under the GNU General Public License (GPL). This license explicitly protects the freedom of users to redistribute, reuse, and modify the source code. BanglaDock operates in absolute compliance with these legal terms to give you a safe, legal experience.
Learn more about your GPL rightsElevate Your Support Strategy with Actionable Insights
Understanding how your customers truly feel is the cornerstone of exceptional service. The SupportCandy Satisfaction Survey Addon seamlessly integrates into your WordPress helpdesk, allowing you to capture real-time feedback the moment a ticket is resolved. Stop guessing and start knowing — turn every closed conversation into a data-driven opportunity for growth.
Key Features That Drive Results
- Instant Post-Resolution Surveys – Automatically trigger a sleek, customizable survey form as soon as a ticket is marked closed. Perfectly timed to capture genuine impressions.
- Flexible Question Builder – Craft star ratings, thumbs up/down, or open-text questions. Tailor the survey to match your brand voice and gather the metrics that matter most.
- CSAT & NPS Tracking – Easily measure Customer Satisfaction Score and Net Promoter Score. Visual dashboards transform raw data into clear, actionable trends.
- Agent Performance Reports – Pinpoint your support stars and identify coaching opportunities with individual feedback summaries. Reward excellence and address gaps instantly.
- Seamless SupportCandy Integration – No complex setup. The addon plugs directly into your existing ticket workflows, viewing permissions, and email notifications without disrupting your team.
Why Your Workflow Needs This Addon
Imagine having a direct line to your customer’s voice without extra manual effort. Use the sharp feedback to refine your knowledge base, fine-tune response scripts, or prove your team’s value to stakeholders. When a promoter leaves a glowing review, you can request a testimonial; when a detractor signals frustration, your retention team can intervene before churn. The SupportCandy Satisfaction Survey Addon isn't just a polling tool — it's a strategic asset that closes the feedback loop and fuels continuous improvement.
Invest in the clarity your business deserves. Add the Satisfaction Survey to your SupportCandy toolkit and turn every resolved ticket into a stepping stone for customer loyalty.
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SupportCandy Satisfaction Survey Addon
Elevate Your Support Strategy with Actionable Insights Understanding how your customers truly feel is the cornerstone of exceptional service. The SupportCandy Satisfaction Survey Addon seamlessly integrates into your Wor...
Licensed & Distributed under GNU GPL
Completely authentic, open-source, and fully compliant with the GNU General Public License (GPL). We guarantee legal redistribution rights, aligning with the same foundational license governing the WordPress ecosystem.
Pristine Source Files
Directly retrieved from official developer distributions without any modifications. Our releases are 100% pristine, meaning absolutely no nulled code, hidden backdoors, or injected tracking scripts.
GNU License Obligations
We strictly follow the open-source mandate. All licensing attributions remain intact, and we fully honor your rights to study, modify, and redistribute the software as permitted by GPL.
Autonomous Platform
BanglaDock operates as an independent resource repository. We are not associated with, endorsed by, or affiliated with the original software authors or trademark holders. All brand trademarks remain the property of their respective owners.
Verify Open-Source File Safety
WordPress plugins, themes, and core systems are released under the GNU General Public License (GPL). This license explicitly protects the freedom of users to redistribute, reuse, and modify the source code. BanglaDock operates in absolute compliance with these legal terms to give you a safe, legal experience.
Learn more about your GPL rightsElevate Your Support Strategy with Actionable Insights
Understanding how your customers truly feel is the cornerstone of exceptional service. The SupportCandy Satisfaction Survey Addon seamlessly integrates into your WordPress helpdesk, allowing you to capture real-time feedback the moment a ticket is resolved. Stop guessing and start knowing — turn every closed conversation into a data-driven opportunity for growth.
Key Features That Drive Results
- Instant Post-Resolution Surveys – Automatically trigger a sleek, customizable survey form as soon as a ticket is marked closed. Perfectly timed to capture genuine impressions.
- Flexible Question Builder – Craft star ratings, thumbs up/down, or open-text questions. Tailor the survey to match your brand voice and gather the metrics that matter most.
- CSAT & NPS Tracking – Easily measure Customer Satisfaction Score and Net Promoter Score. Visual dashboards transform raw data into clear, actionable trends.
- Agent Performance Reports – Pinpoint your support stars and identify coaching opportunities with individual feedback summaries. Reward excellence and address gaps instantly.
- Seamless SupportCandy Integration – No complex setup. The addon plugs directly into your existing ticket workflows, viewing permissions, and email notifications without disrupting your team.
Why Your Workflow Needs This Addon
Imagine having a direct line to your customer’s voice without extra manual effort. Use the sharp feedback to refine your knowledge base, fine-tune response scripts, or prove your team’s value to stakeholders. When a promoter leaves a glowing review, you can request a testimonial; when a detractor signals frustration, your retention team can intervene before churn. The SupportCandy Satisfaction Survey Addon isn't just a polling tool — it's a strategic asset that closes the feedback loop and fuels continuous improvement.
Invest in the clarity your business deserves. Add the Satisfaction Survey to your SupportCandy toolkit and turn every resolved ticket into a stepping stone for customer loyalty.
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